Trust Imperative – “How Digital Trading Can Revolutionise Client Outcomes But Why Humans Must Stay in Control”
The people in the London Market have tended to bandy about the phrase “digital trading”. But, in general, they have been less clear on what they actually mean by it. How might it lead to the risk transfer process evolving. Who would be in charge, human or machine? What would the life of a digital trader be like. And the lack of this clarity has led some to disengage from what is probably the most important debate of the day.
So LIIBA decided to undertake some research to try and answer these questions. We worked with our Executive Committee and Board to come up with a premise. And then we held a series of workshops with brokers who have been in the market for fewer than three years. Because if you are going to discuss the market of the future, you should allow the future of the market to have their say. And the one overriding consensus across all those groups was that, however we develop, one thing remains constant: trust.
The future of digital trading
The Trust Imperative explores what the future of digital trading could look like, and what this means for brokers, clients and the wider London market.
Explore the topics below to understand how the role of the broker may evolve, the skills and behaviours needed for the future, and how we can embrace technology while retaining the human judgement, relationships and trust at the heart of our market.
Explore the themes:
- The Trust Imperative
How technology can transform trading while keeping trust at the centre. - The Revolution in Risk Transfer
How digitalisation could reshape the way risk is understood, managed and transferred. - The Perennial Primacy of Trust
Why relationships, reputation and human judgement remain fundamental. - The Changing Role of the Digital Trader
How automation and AI could change the broker’s day-to-day role. - Developing the Digital Trader of the Future
The skills, capabilities and experience needed by the next generation of brokers.