Over the past year, LIIBA has been liaising with the Future at Lloyd’s Claims Programme through it’s Claims Liaison Group (COLG) and DA Claims Committee (DACC). In addition to the work being undertaken here, there are a number of claim initiatives underway where LIIBA have been working with both the LMA and IUA.

We will be running a seminar on the above date that will cover a multitude of these areas including:

1. Future at Lloyd’s claim workstreams – including Faster Payment, DA Re-Engineering and SCAS
2. Market move away from paper claim files
3. Addressing static claims
4. Catastrophe reporting
5. SCAP Re-launch and embedding the Co-Lead Claims Agreement clause
6. Delegated claim standards progress
7. Training for market participants

Further details around the speakers and how to register for this event will follow shortly.

In the meantime, due to the amount of change expected in the claims area over the next 18 plus months, LIIBA is looking at creating a specific distribution list where news and events around claims will be shared. Should you or any colleagues wish to be added to LIIBA’s Claims distribution detail, please email: enquiries@liiba.co.uk with your contact details.

Following last weeks seminar for brokers to run through details of the upcoming changes at Lloyd’s in respect of DA business, Lloyd’s are holding a follow up session this Wednesday to cover the remainder of the presentation. Invites will have been sent to those who attended the first session but the registration details are noted below should any other brokers working with DA business wish to attend and pose questions directly to the Lloyd’s DA Programme team.

The slides and recording from last weeks’ session are available on our website or by accessing via the links below.

LIIBA Virtual Seminar – Data Protection & Privacy Challenges for Insurance Brokers

Grant Thornton have agreed to host a virtual seminar for LIIBA Members on Tuesday 8^th December 2020 at 9.15am.

If it wasn’t already a substantial challenge for your firm, Data Protection and Privacy compliance has just got real.

We’re facing the looming possibility of a No Deal / “Fudge” Brexit outcome to govern our data transfers with the EU; mass remote working has brought corporate information into all of our kitchens and spare rooms; and the technology we rely upon every day, e.g. Alexa, has never been more vulnerable to leaks and attacks by crafty hackers keen to grab hold of client data. To simplify the requirements and help the broker community navigate this regulatory minefield, Grant Thornton’s specialist Data Protection & Privacy team will provide a presentation to cover:

1. What has changed for insurance brokers since 25 May 2018, when GDPR was implemented in the UK and EU?
2. What does “Good” look like across governance, policies, security and ongoing training?
3. How should senior officers approach the DP challenge and apply the “accountability principle”?

What’s the cost of getting it wrong? In October 2020, the Information Commissioners Office fined British Airways £20m after an investigation found the airline was processing a significant amount of personal data without adequate security measures in place. This failure broke data protection law and, subsequently, BA was the subject of a cyber-attack during 2018, which it did not detect for more than two months.

Should you have any questions ahead of the session, please send them to Jo Brady (LIIBA) by Monday 30^th November so that Grant Thornton can address them in their remarks: Jo.Brady@liiba.co.uk.

Members are requested to register for the event, please email Jo.Brady@liiba.co.uk providing names and email addresses for anyone wishing to participate.  Dial-in details for the event will be sent to all attendees nearer the date.